Online Product Guide

Builder on jobsite

Manny Pina on a jobsite

Customer testimonials

By division:

By customer in alphabetical order by company name:

A&A Services
Affordable Designs Framing, Inc.
Bailey Group
Brookes & Hill Custom Builders
Creative Homes, Inc.
Cutcliffe
D&L Design
DMBC Structural Engineers
Douglas A. King Builders, Inc.
Feinmann, Inc.
Foxboro Dental
GSC Engineering
George Associates Construction
Grenier Group
Hands-On Construction
Heritage Properties
Homes of Distinction LLC
International Builders, Inc.
Miller Construction Company Inc.
Mitchell Construction Group Inc.
Northland Residential Corp
Precision Built, Inc.
Ranaldi Builders
ReStyle Design Studio
RS Lucier Contracting
Sanford Custom Builders Inc.
Stand Corporation
Suddell Builders
Summa Development

 

Click here to see video testimonials from a couple of our valued customers

Customer Testimonials

We're always working on ways to serve you better and any and all feedback is appreciated! We know you have other options for purchasing your building supplies, and want to know why you give us your business. Just send us a paragraph or so, or more if you're feeling literary, to testimonials@national-lumber.com.

The logos at right belong to more customers with testimonials below.


Award-Winning Customers

EM-NARI CotY 2012 Winners

We're proud to announce that two of our customers have won this year. Congratulations!

Hands-On Construction

Residential Addition $100,000 to $250,000
Region 1 Northeast

Miller Construction Company
Norton, MA
Sales staff:
Lacey Martin, National Lumber, Mansfield
Dennis Serge, Kitchen Views, Mansfield
Hands-On Construction

Residential Exterior Over $200,000
Region 1 Northeast

Mitchell Construction Group
Medfield, MA
Sales staff:
Joe Bacola, National Lumber, Newton

 


International Builders

International Builders, Charles Malafaia
Charles Malafaia

- Charles Malafaia,
International Builders
561 Boylston St, Suite 200
Boston, MA  02116
617-859-7623

Featured in Builder + Architect
Greater Boston Edition
November 2014

“It’s excellent to work with National Lumber - they not only provide a vast variety of supplies and services, they also assist you with your project the entire way through and ensure that the outcome satisfies the builder's and client's vision.

Craig Morin, our National Lumber sales representative, is always available to help with whatever needs we may have. I've known Craig for over a decade, and I wouldn't go anywhere else for my wood and engineered wood products.

Dealing with Wes Cushman from National Lumber on my complicated millwork needs takes all the headaches away. If I'm short on anything, they will be sure I get it that same day.

I enjoy the process of working with National Lumber, they also save me a lot of time.

Thank you National Lumber for making building a home such a great experience!”

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Precision Built, Inc.

Precision Built, Inc., Kris Kolligian
Kris Kolligian

Featured in Builder + Architect
Greater Boston Edition
August 2014

“National Lumber has been my supplier of choice on many of our complicated projects located on Martha’s Vineyard and Nantucket.

National’s ability to be a full service supplier, from framing thru interior finish trim, helps allow our projects to run smoother.

John Gearin, our National Lumber sales representative, is always available to help with whatever needs we may have.

Thanks again National for a job well done!”

- Kris Kolligian
Precision Built, Inc.
49 Eliot Street
South Natick, MA 01760
508-655-0778

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Mario Alagna, President of Summa Development Corporation and Mike Fucci of National Lumber
Mario Alagna and Mike Fucci

- Mario Alagna, President
Summa Development Corporation
alagnam617@gmail.com
781-760-1690

 

Featured in Builder + Architect
Greater Boston Edition
April 2014

“Although Mike Fucci was introduced to me in 1989 as a lumber salesman, after our first project, I never again thought of him as a sales person.

Rather, he is a highly regarded business partner and dear friend. This is because of his dedication to help solve problems, his dependable common sense advice, his high integrity and good natured honesty and trustworthiness.

He has significantly contributed to the success of my company and to every project that we have completed in the last 25 years.”

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Heritage Properties

Heritage Properties, Vin Gately
Michael Schneider and Vin Gately

Featured in Builder + Architect
Greater Boston Edition
September 2013

“The complete restoration of the 1927 Grand Colonial home in Newton was a very complicated rehab project and National Lumber provided us with the price effective solutions required to meet our budget. My salesman, Paul Esposito, provided us with the expertise needed to meet our high standards. When replacing all of the old windows, he was there for us every step of the way.

We have been developing and building homes and condominiums for 30 years, and we have depended on National Lumber’s quality products and expertise for all that time. Thanks again National for a job well done!”

- Vin Gately, Heritage Properties
490-B Boston Post Road, Suite 202
Sudbury, MA  01776
978-443-4642

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Sanford Custom Builders Inc.

Marc Kaplan, President, Sanford Custom Builders

Featured in Builder + Architect
Greater Boston Edition
January 2013

“For the past six years, I’ve been buying my frames from National Lumber. All my projects stay on schedule with expert manufacturing, prompt deliveries, and detailed installation layouts.

My National Lumber outside salesman is extremely responsive, and their design team produces accurate floor layouts. The courteous and experienced drivers deliver promptly.

National Lumber’s hands-on owner, Steven Kaitz, ensures we get a quality experience with every project from start to finish. I know that they are there for me.

I trust National Lumber for professional services, quality products and prompt deliveries. Thank you, National Lumber!”

- Marc A. Kaplan, President
Sanford Custom Builders Inc.
310 Washington Street, Suite 202
Wellesley, MA 02481
781-416-7007

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Award-Winning Customers

EM-NARI CotY 2012 Winners

We're proud to announce that our customer, Hands-On Construction, is an EM-NARI 2012 CotY winner for GOLD Award Entire House Under $500,000. Congratulations Richard Warren, from all of us at National Lumber!

Hands-On Construction

GOLD Entire House Under $500,000

Hands-On Construction, 2012 EMNARI CotY Gold Winner for Entire House Under $500K
Hands-On Construction award-winning kitchen
EM-NARI 2012 CotY GOLD Entire House Under $500,000

“National Lumber was a valued partner on our award-winning project where we renovated an entire 100-year old Victorian.  National supplied us with all framing materials and interior doors, delivered seamlessly and helped us stay within project budget.”

- Richard Warren, Hands-On Construction

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We're extremely pleased to announce that one of our longtime customers, Feinmann, Inc., is an EM-NARI 2012 CotY winner in multiple categories. Congratulations Peter Feinmann, from all of us at National Lumber! We're proud to supply materials to your winning team!

Feinmann, Inc.
  • GOLD Residential Kitchen Over $150,000
  • GOLD Residential Interior
  • GOLD Residential Exterior

Feinmann EM-NARI 2012 CotY Gold winner for Residential Kitchen Over $150,000
Feinmann, Inc. award-winning kitchen
EM-NARI 2012 CotY GOLD Residential Kitchen over $150,000

“Working with National Lumber is great. It’s refreshing to deal with a family business where service is important. Their pricing is competitive, they always have what we need in stock, the quality is good, and they usually deliver the next day. Best of all, they address any problems that arise quickly.”

- Peter Feinmann, Feinmann, Inc.

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Regarding getting more value from National Lumber:

"We're a custom home builder. We've been around for about 25 years. If you're in one of our sub-divisions and you look around, you will typically see a National Lumber vehicle in our sub-division. We've been with National Lumber for about 15 years now. And we buy all of our framing needs, our drywall, plaster, finished carpentry, everything. It's nice that they're almost in-house for us.

They come out - they do the frames, roof, siding, windows, finish carpentry on the inside of the home. By them coming out and doing that work for me, which isn't costing me anything, it helps my business. I can now manage more jobs. They're all well-educated on the building part of it - with home building. So when you talk to them it's not like going to a big box store.

National Lumber is always right there with the numbers. So that's why we stick with them. They give us more value for our buck."

- Bill Humphrey, Creative Homes, Inc.

Click here to see the video that includes his complete testimonial.

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Regarding our long history of exceptional service:

"We do for sale housing, custom housing, apartments, condominiums. Over 40 years now. National Lumber has been a big part of my operation, and my growth. We've been dealing with the same people for 30-40 years. The people we deal with are great. It's a good relationship.

They have the size to give you whatever you want, and the efficiency to deliver it on-time. They're a good asset, and a good partner."

- Doug King, Douglas A. King Builders, Inc.

Click here to see the video that includes his complete testimonial.

Featured in Builder + Architect, Greater Boston Edition, October 2014

Featured in Builder + Architect, Greater Boston Edition, September 2012

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Regarding our Warwick, RI sales staff and lumber yard:

“You guys have been such an asset to our company over the past 6 months, really working with us as a partner in moving our business forward in so many ways.  Dennis is such a polished professional always thinking one step ahead.  We have 3 different houses going on right now and I am framing one, so difficult to get around to the other two.  Dennis checks in with the subs on a near daily basis making sure they have what they need to keep things going.  He keeps me to up to speed on what is going on and it has been a great relationship.  The guys in the yard in Warwick have also treated us very well and I appreciate some of the short notice deliveries they have pulled off for us... I just wanted to take a minute to let you know how much I appreciate the relationship.  Thanks again.”

- Tim Grenier, The Grenier Group

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More praise for our Warwick, RI sales staff and kitchen designer:

“Been meaning to let you know that we appreciate the diligence and efficiency of your people throughout your organization...its refreshing to work with such a professional group!

I'm out every night in one group or another, always being asked why National...simple answer...RI yards can't hold a candle to you guys!!

So thank you to your ability in having such great employees...and thanks for all you do for us...without you...we're just another typical Contractor! Best! R”

Emailed to Michael McDole, Vice President of Sales
From Ron Caniglia, co-owner of Stand Corporation

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Regarding designer John Gendron of Kitchen Views in Mansfied, MA:

I want to commend John Gendron for his efforts and outstanding customer service.

I was in a few months ago to try and match up a corner cabinet, with granite top to our existing kitchen. John was very helpful and took me through the process. We had a few issues along the way. John was helpful trouble-shooting the issues and coming to a resolution.

I always felt that John was working on my project and appreciated greatly the periodic updates.

It was refreshing to know that whether it's a large kitchen remodel or a small project, your people provide the same excellent customer service. Well done.

Emailed to Brandy Souza, Assistant General Manager of Kitchen Views
From Victor Leung, DMD, of Foxboro Dental, Foxboro, MA

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Regarding our exceptional customer service:

“We love National Lumber because of our salesman John Gearin. Each time he visits our site, he always has something that will make our superindendent happy. If it's in the morning, it's a coffee; if it's in the afternoon, it's lunch. What superintendent that's on site at 6:30 in the morning doesn't appreciate that?

Many times our superintendent has called him and he has even put many of his own tasks aside to stop in to see what he can do to help. National Lumber goes above and beyond the typical business relationship to a level where we feel comfortable asking them for anything. If we ask for a product that isn't in stock, John always has a backup plan in place or goes to extreme lengths to find that exact product for us. No matter what it is, we know John can find it - talk about peace of mind!

When working with National Lumber anything is possible and available to us with little to no work required on our end. Keep up the good work!

Best - The Northland Residential Construction Team”

- Kirsten Biron, Northland Residential

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Regarding a facility tour and value-added products and services:

"RANALDI BUILDERS INC would like to thank Steve Linsky, Steve Kaitz, Margie Kaitz and Manuel Pina at National Lumber for our tour of the distribution center. It was amazing! We are more than pleased with the service our company recieves from National Lumber, and in return allows us to provide our clients with the best priced materials out there, without having to give up superior quality.

"I always have had a close spot in my heart for National Lumber and honestly it is because I know what I am gonna get without worrying." - Nicholas Ranaldi, Ranaldi Builders and Ranaldi Builders on Facebook

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Regarding specialized service for remodelers in PRO Force:

“This is a long overdue thank you to National Lumber for their continued and devoted customer service. My PRO Force Specialist is so consistent with excellent follow up and customer support. It's really a comfortable feeling to discuss my needs for each project and get professional suggestions and feedback. His knowledge of products, as well as special order items, is superb. If he doesn't know the answer, he finds one.

Each and every time I am involved in a project that requires building products provided by National Lumber, they satisfy all of my requests and are timely with answers to any questions that I or my client may have about any products they provide. You see, having a company who will back me up on products I purchase from them creates a soothing, comfortable atmosphere that allows me to sleep knowing that they will be there if I need help. Thank you, National Lumber.”

- Dennis Brophy, President, D&L Design

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Regarding our training events:

“I am writing to thank you for the great service and training you provide. This is not something I do that often, but being a contractor for over 28 years and receiving letters of appreciation from my customers for the good work that we do, makes it worth the effort.

There are many lumber yards out there to choose from, but what moved me to write this letter is how National Lumber works to keep its customers (contractors) educated from the new EPA RRP lead paint rules, OSHA safety classes, Energy Star programs, business and legal programs.

To top it off, as a contractor, I receive all these programs plus great service and competitive pricing.

Thanks again for all the work you do. Doing business with you is a pleasure.”

- Chris Zorzy, A & A Services

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Regarding our pre-cut rafters and engineered flooring systems:

“I must admit I was skeptical about pre cut rafters but after the pre-engineered flooring system came together so nicely you earned my confidence. Our reputation depends on building custom homes to exact standards. The coordination between the field and your shop was flawless and the final product was installed quickly without issues. Well done... I will be working both systems into our future projects.”

- David Brookes, President, Brookes and Hill Custom Builders

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Regarding our pre-cut roof rafters:

"We are thrilled using this roof system. We will never cut another roof. I was amazed at how perfectly everything fit together."

Frank Pochoping, Affordable Designs Framing, Inc. of Milford, NH

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Regarding our pre-cut rafter package from Reliable Truss:

Emailed to Steven Kaitz, CEO

Steven....I wanted to take a few minutes to say thank you to all at National for a job well done here at 47 Wilsondale....from the deliveries and pricing to the unbelievable value in the pre-cut rafter package this project could not have gone more smoothly.

Rob, Don and Michael T were most responsive and helpful along with Don's excellent bookkeeping. All the materials were of good quality and value and delivered with professionalism.

Please know that both our framer, Rick LaPierre of NE Const, and myself cannot believe how well that pre-cut rafter system saved us both time and materials that far outweighed traditional framing. You are all welcome to use us as a reference for this value added service.

- Michael Hans, Homes of Distinction LLC
11 Glenview Street, Upton, MA 01568
508-259-1891

Featured in Builder + Architect, Greater Boston Edition, December 2012

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From a happy small business owner:

“Thank you, National Lumber, for being my number one supplier of building materials. Check out my renovation of a 300 year old Mill with your Cedar Shingles & Andersen Windows.

- Kristen Girouard, ReStyle Design Studio, Warwick, RI.

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Regarding our knowledgeable assistance:

“I get the service I demand, from design data, to help with rebates, and finally with product questions and flaws. National Lumber stands with me in my business.”

- Doug George, George Associates Construction.

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Regarding our manufacturing capabilities at Reliable Truss:

“I wanted to extend my personal thanks to you and the rest of the folks at National Lumber and Reliable Truss for that fantastic tour. I found it to be a very valuable learning experience.

While I was generally familiar with metal plate wood trusses, watching the actual manufacturing was quite an experience. I was very impressed by your plant and also by the sophistication of the Mitek sofware.

Previously I was not aware how extensive a capability existed for pre-fabbing wall and floor sections. Again, the machinery and your plant were very impressive.

For me the Alpine steel trusses were a complete revelation. In the past I had done some work with light structural steel trusses (angles, tees, and gussets), but these light gauge steel trusses are definitely something to look for a way to use. Thanks again.”

- Thomas J. Vaughan Jr, P.E., GSC Engineering, Inc.

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Regarding our custom pre-fabricated pergolas by Reliable Truss:

“I wanted to say thank you to you and your company for your efforts with the Steffens Pergola. The installation went extremely well and the detailed design was cut beautifully, my project manager was thrilled and the clients love it. They painted the columns white and put a weathered grey stain on the Doug Fir beams - I will email you pictures next week. Everyone we dealt with at Reliable was extremely helpful and a pleasure to deal with, I look forward to working with you guys again. Sincerely, Kelly Akel”

George H. Suddell Architects
Boccard Suddell Construction Corp.

202-11 East Shore Road, Huntington, NY 11743

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Regarding a tour of our manufacturing facilities at Reliable Truss:

“Thank you for the great tour of your facilities. It was really nice to see how the products and materials that get installed on site are designed and fabricated. I look forward to continuing to work with all of you in the future. Thanks, Bill”

William H. Barry, P.E., Associate, DM Berg Consultants, P.C.

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Regarding our kitchen design division, Kitchen Views:

“I just want to let you know that we started working with Amy Mood in September regarding remodeling our kitchen and she was terrific from day one to just last week when this project was finally done.

She was helpful during the selection of the cabinets and countertops. And we had been to another place in Plymouth prior that was just horrendous. It was a breath of fresh air to work with Amy. She was helpful and friendly all the time. She responded to all calls and emails promptly and understood the stress we were going through with this project.

I work in the service industry and know that people tend to just write letters when they have complaints and not when they are happy. I wanted to make sure someone knew how great she was at her job and how happy we were to be able to work with her. We would recommend her to anyone! Thanks for your time!”

- Roseann & Lee S.
Homeowners, Mansfield, MA

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Regarding our installed insulation division, Pro Insulators:

"I am an Energy Star builder and I use Pro Insulators exclusively because of their knowledge on what is needed to meet or exceed Energy Star levels. They are always on-time, the staff is courteous and professional, and they leave the jobsite very clean. They are one of the best subs that I have!"

- Roger S. Lucier, RS Lucier Contracting
59 Easterbrook Road, Lunenburg, MA 01462

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Regarding our installed insulation division, Pro Insulators:

To: Pro Insulators/National Lumber Insulation Division

Gentlemen,

“We have worked together on many jobs including the present Cornplanters Project as well as the Turning Point Veterans Home which has just now opened. I am taking an opportunity to thank you for cooperation you provided to the Bailey Group at the Turning Point Project.

There were many new details needed to be adhered to for Energy Star Compliance on that project which were all satisfied. The Energy Star outside consultants have raved of the work performed by Pro Insulators /National Lumber Insulation Division as well.

The work Pro Insulators has done for the Bailey Group is done always beyond expectation. The Pro Insulators are of the best in the industry. The professionalism of the field Superintendant Mr. Manny Valente regarding work coordination and placement as well as scheduling is beyond wonderful. Mr. Valente and Pro Insulation is a company I would and do recommend to others in the construction industry."

- Richard MacNeil, The Bailey Group

Cornplanter Row Apartments
322 Friendship Street, Providence, RI Interior and Exterior Renovations to (9) Nine Apartment Buildings consisting of (36) Town House Apartments

Turning Point Veterans Housing
1380 Broad Street & 24-26 Calla Street, Providence, RI Construction of a new 3-story Commercial & Residential Building consisting of (15) Apartments. Buildings' Square Footage = 15,000

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Regarding On-Site Repairs from National Millwork:

I bought a house and there were service issues that were all installation related and Mark Limanek [of National Millwork] was able to repair them on-site. I was very happy with the service I received from Andrew Fleischer and Mark Limanek. I am a builder who deals with Cape Cod and I will be contacting National Lumber for first look at my next project.

– Paul Cutcliffe, Builder, Cape Cod, MA

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Regarding Broken Window Repaired for Homeowners by one of our National Millwork technicians:

I am writing to let you know how impressed we were with how Mark handled his work at our home. We had a broken window to be replaced. In addition to finishing the job quickly, he was cautious not to let any glass fall on the floor and after finishing the job, he cleaned up all the mess. Mark was very professional, polite, courteous and pleasant. He reflects an excellent image of your company.

– Rima & Raymond Khawand, Homeowners

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On-Site Repairs for Homeowner by National Millwork

This is a follow-up to the conversation that we had yesterday. I just had to call you after 2 of your employees came to my home in Brockton to repair 2 Andersen patio doors. Mark & Andrew were personable, professional, efficient, and meticulous in their work. My husband and I own an older home, and have dealt with many craftsmen - the experience that we have had has often left a lot to be desired. The representatives of your company are certainly a credit to their craft. If we need any other work done, we will not hesitate to call National Lumber.

– Joyce Voorhis, Homeowner, Brockton, MA

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Click here to visit the Creative Homes website

Click here to visit the website of Douglas A. King Builders, Inc.
Customer, Doug King

International Builders

Precision Built, Inc.

Heritage Properties

Sanford Custom Builders Inc.

Hands-On Construction

Feinmann, Inc.

Click to visit the Northland Residential Corporation website

Ranaldi Builders

D&L Design

Click here to visit the A&A Services website

A&A Services customer testimonial for National Lumber

Click to visit the Brooks + Hill Customer Builders, Inc. website

Click to visit the Restyle Design Studio website

Click here to see the Restyle Design video of roof materials being installed

Click to visit the GSC website

Click to read the original letter as a PDF file

Click to visit the Suddell Builders website

Click to visit the DMBC website

Click to visit the Bailey Group website